What is Six Sigma?
A Process. Six Sigma is a customer-focused, business process used to increase customer satisfaction, minimize inefficiency and reduce costs across every business area including management, design, production, and service delivery.
A Philosophy. Six Sigma is a critical, highly disciplined, data driven philosophy that provides varying methodologies to reduce variation in business and operational processes; ultimately reducing costs while improving efficiencies and meeting the quality requirements of both internal and external customers.
Sabre’s Six Sigma Strategy
Sabre recognizes the need for employees trained in Six Sigma Initiatives. Sabre offers Six Sigma Black Belt Practitioners that work with your organization to ensure processes, leadership and missions are aligned with Six Sigma strategies.
- Lean - Improve Productivity and Return on Investment (ROI) through the identification and elimination of waste.
- Theory of Constraints (TOC) – Identify and eliminate bottlenecks, while formulating a prioritized sequence of improvements related to quality, cost, schedule and resources.
- Six Sigma – Develop hypothesis of improvement needed to reduce variation in business operational processes, test hypothesis and predictions using statistical tools until variation is within six sigma, and ensure accurate project management and control.
The success factors of Six Sigma implementation include reduced waste, improved processes, reduced cycle time and increased returns on investment.
Sabre’s Commitment to Quality
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Sabre’s customers determine what quality products and services are. Sabre recognizes the need to
understand not only customer organizational and process demands, but also their product and service
requirements. Bringing these components together in an innovative approach to business planning and
implementation strikes the right balance between customer satisfaction and increased organizational value. By listening to the
voice of the customer, we value their definitions of innovativeness, timeliness, quality, flexibility,
professionalism, competitive prices and more. We utilize Six Sigma and its corresponding tools and strategies
to identify roadblocks that reduce product and/or service quality.
Sabre is committed to integrating Six Sigma into our Quality Management Systems across every level
and every organization throughout our company. We strive for perfection… it is embedded into our Corporate culture, from our people to our business processes to the services we provide. Our customers know that this commitment to quality ensures that they will get excellent people who will provide excellent service. We are dedicated to our customers’ success and providing quality products and services.
Employing Six Sigma throughout Sabre
Sabre realizes the importance of involving all employees in our commitment to quality. Our employees
recognize that delivering quality service is their number one priority. We reinforce this by providing
Six Sigma training to our employees at specific and varied levels throughout our organization. By utilizing Six
Sigma training and by gaining insight into lean methods to meet current and future client needs, we
ensure the highest quality products and services at the best value.
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