Sabre provides help desk support to commercial and government clients in variety of challenging environments. We support over 100,000 end users
with thousands of applications providing a single point of contact for users in need of assistance.
Our technical specialists organize, staff, operate and administer Tier I telephone support and provide in-person Tier II support as needed.
Tier III support is also available to resolve complex problems extending beyond a client’s immediate work site associated with enterprise issues
that involve voice, video and data communications networks. Sabre’s Tier III specialists are system and database administrators, network
specialists and personnel with advanced certifications and skills in a particular platform or application.
Sabre provides the following help desk services:
Tier I, II and III support
Implementation of Level 0 (automated) support
Remote and worksite problem resolution services
COTS and custom application support
Documentation of tickets in automated systems such as Remedy and HEAT
Track requests from receipt to resolution
Analysis of trends and patterns
For More Information...
Contact Sabre at 1.877.SABRESYS (1.877.722.7379) or by
